Refund policy

RETURNS & EXCHANGES

Because all items are made to order specifically for you, we do not accept returns or exchanges for:

  • Incorrect size selection

  • Change of mind

  • Color preference changes

  • Buyer’s remorse

Please review sizing charts carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 14 days of delivery at mijamade1@gmail.com

Include:

  • Your order number

  • A description of the issue

  • Clear photos showing the problem

Once reviewed, we will gladly provide a replacement or refund at no additional cost.

Lost Packages

If your package appears lost in transit, please contact us and we will work with the shipping carrier to resolve the issue.

Shipping Delays

We are not responsible for carrier delays once an order has been shipped. Shipping timelines are estimates and may vary during holidays or peak seasons.

Contact

Questions about your order? Email us at mijamade1@gmail.com and we'll be happy to help.